Track & Prove
Marked as a Registered Email message - The Registered Email message is sent with a special Registered Email banner and identifying markings. This ensures the Registered Email message stands out in the recipient’s inbox, regardless of email client, as being sent with high importance and with proof and accountability. The Registered Email automatically generates a Registered Receipt email which enables the sender to 'Track & Prove' delivery & content. There is no recipient action required for the recipient to view the email or attachments.
Unmarked - The Registered Email message is sent with no banner or markings. The recipient receives a standard-looking email. This allows the sender to have proof of delivery, content and time without raising awareness to the recipient that the sender has this proof. The sender will receive a Registered Receipt email proof record with this option as with all RPost features.
To learn more, read these articles about the Track & Prove feature
Simple to use and secure end-to-end encryption service. There are two options available:
Transmission – auto-decrypts for receiver: This option detects the best method to transmit the message to the recipient. If the recipient has TLS or a certain level of TLS, the email will be sent and transmitted to the recipient without a password required. The message will contain an email banner indicating the message has been transmitted encrypted for the recipient’s awareness. The recipient is also able to reply encrypted back to the sender by clicking on the link in the Registered Email banner.
Message level - decrypts with password: The email is wrapped inside an encrypted PDF and remains encrypted in the recipient’s inbox. The password can be sent by email or through other methods. When the recipient receives the email and opens it, they must enter the password to view the email body inside the PDF. The attachments are located embedded inside the PDF or are located inside the RMail secure File Share portal for the recipient to download them to their local device. The recipient is also able to reply securely by clicking on the Secure Reply button in the Encrypted Email banner.
This option is used automatically when the recipient does not have TLS or is below the threshold set by the sender or the sender’s company.
To learn more, read these articles about the Encryption feature
E-Sign - Send for signature
The E-Sign – Send for Signature feature allows the recipient to electronically sign and timestamp an email and each page of attachments entirely by email. The three options are explained below.
- Allows the sender to quickly send documents to be signed or to have text added to them in the recipients' web browser.
- The recipient can sign and add text to the document through three different input methods: drawing the signature with the mouse, finger or input device, typing their name in a signature font, or adding text in the document where needed.
- Allows the sender to add text field tags in any document they want the recipient to sign.
- The recipient simply views and e-signs inside a web browser. The recipient’s e-signature and other information inputted are automatically placed on the text tags in the original document.
- The e-sign process is completed entirely within email, with no need for the e-sign recipients to visit any web browsers.
- The recipient’s e-signature is captured with just a click of the mouse in their received email.
To learn more read these articles about the E-Sign feature
This feature is used when senders would like to send an email with a cumulative attachment size of up to 1 GB. This feature may be combined with encryption to add privacy.
The recipient clicks on Download Files in the received email and is directed to a portal to download and save the attachments transmitted. The number of days documents are available for download is configurable with some plans.
To learn more read, these articles about the File Share feature.
The SideNote feature allows the sender to create a private note, resembling a yellow ‘post-it’ note, only intended for the “To”, “Cc” and/or “Bcc” recipients to read. It is placed above the original message. The purpose of this feature is to give context or instructions to the selected recipients type as to what action to take or not take.
The SideNote message will never be sent to non-designated recipient types.
To learn more, read this article about the SideNote feature.
Disappearing Ink is an e-security feature available in RMail Outlook plugin version 11.2 onwards. It lets users send private information to be viewed by the recipient only once and prevents sensitive data from being exposed when replying or forwarding emails. You can access Disappearing Ink through the RMail Sending Options in the RMail Outlook plugin.
To add an extra layer of protection, you can enable encryption for Disappearing Ink. When enabled, when the recipient clicks on the viewing link text, they will need to verify their email address to receive the decryption password.
To learn more, read this article about the Disappearing Ink feature
Convert to PDF - Convert Microsoft Office attachments to PDF format with one click en-route. The attachment in the “Sent Items” folder remains in their native format; the recipient will receive the attachment as a PDF. Users can also choose to convert to PDF with Encryption and password protection.
Scrub Hidden Metadata - Remove metadata from a Microsoft Office attachment en-route to reduce potential exposure to hidden information saved in the properties of the file.
Zip Compress - Compress attachments en-route to reduce the file size of the attachments the recipient receives in their inbox. This service is not compatible with encryption.
To learn more, read these articles about the Attachments feature
A message with the “Register Reply” service allows recipients to reply with a Registered Email message without them requiring to have any special software or account set up.
This feature is selected only if a user would like to allow the reply to the email to come back to the original sender as a Registered Email message. The recipient has to press the ‘Reply’ button. The sender receives a receipt for both the email sent and the reply email.
To learn more, read this article about the Register Reply feature
Senders that wish to assign a client/reference code to each Registered Email message sent may add the code to the feature panel pop-up before sending.
To learn more, read this article about the Client/Reference code feature
Sender Signature and Authentication
Sign and time stamp with Digital Seal mark - This option provides the recipient with proof of authorship, authenticity, and content for the received email, enabling the sender to electronically sign and timestamp an email and each PDF attached to it to verify the sender and message authenticity.
RPost Ink - Enables senders to sign the email with their own handwritten signature, with a watermark date stamp, scripted with the mouse or the touchpad. RPost Ink also stamps the sender’s scripted signature, email address and time/date on the email body received and the bottom right corner of all pages of any attached PDFs.
To learn more, read these articles about the Sender Signature and Authentication feature.