RMail® integration with Sitelink automates e-delivery tracking and proof, returning to the sender the final Registered Receipt™, email record for court-admissible, time-stamped proof of the content delivered and advanced open tracking. This protects your organization from claims of non-receipt or risk of dispute related to delivery of statutory lien notices, rate increase notices, and changes in terms and conditions of contracts, abandonment agreements, and much more.

Sending RPost Registered Email messages

RPost Registered Email messages can be sent from two options:

1. “Tasks & Letters” option available under the Collections section
2. “Invoice” option available under the Billings sections

Sending From Tasks & Letters

1. Select the “Tasks & Letters” option from the home screen
2. Once on the Tasks & Letters page, select a task from the left pane where a letter is available and then select the customer from the right pane where an E-Mail address is populated. For example:

3. Select the “Process” button available on the right pane.

4. On the “Past Due Event” popup, select the “Send As Registered Email” checkbox
5. Select the “Process” button available at the bottom of the screen.
6. Confirm the compose email screen appears with the email address populated; enter the Subject and Body for the email and click the “OK” button.

7. Confirm the confirmation popup appears. Select the “OK” button.
8. Confirm the Task page is presented. Select the “Cancel” button available on the right to navigate back to the home screen.

Sending From Invoices

1. Select the “Invoice” option from the home screen.
2. Once on the “Invoice” page, select the appropriate tab based on the action you wish to take and then select the user from the available list under that tab.

Note: Make sure the user has a valid email address associated with the record.

3. Select the “Process” button available on the right pane.
4. On the “Invoice” options screen, select the “Send As Registered Email” checkbox and click the “Process” button.

5. Confirm the compose email screen appears with the email address populated; enter the Subject and Body for the email and click the “OK” button.

6. Confirm the confirmation popup appears. Select the “OK” button.
7. Confirm the “Invoice” page is presented. Select the “Cancel” button available on the right to navigate back to the home screen.