Disappearing Ink™ is an e-security feature available in RMail Outlook plugin version 11.2 onwards. It lets users send private information to be viewed by the recipient only once and prevents sensitive data from being exposed when replying or forwarding emails. You can access Disappearing Ink™ through the RMail Settings in Outlook, shown below.
To access the settings go to File > RMail Settings
You can disable the Disappearing Ink™ feature, modify the default number of views and change the default length of time per view. You can also customize the default view link text.
To add an extra layer of protection, you can enable encryption for Disappearing Ink™. When enabled, when the recipient clicks on the viewing link text, they will need to verify their email address to view the text entered as Disappearing ink.
Contact your Sales or Customer Success representatives to find out about more available settings for the Disappearing Ink™ feature.
To send sensitive information using the Disappearing Ink™ feature, click on the Send Registered button to open the Sending Options panel.
Enter the sensitive information in the Disappearing Ink™ section, check the recipients type (To, CC, and/or BCC), and click on the Send button.
To access the Disappearing Ink™, the recipient clicks on the viewing link text located under the Registered email banner.
The web interface will display how many views remain, and for how long the sensitive information will be displayed per view.
When the time limit is reached, the Disappearing Ink™ text will no longer be visible.