A Signature Certificate is a document that is included with completed RSign documents. It provides the signature of all signers (in most but not all situations), sender and signer information and An audit trail and metadata related to the RSign document of the same envelope ID/envelope code.
The Signature Certificate is included as a page at the end of completed contracts or as extra attachment included with the final signed and completed contract.
Examples of a Signature Certificate:
Sections of the Signature Certificate:
The envelope data to the signature certificate contains data about the contract transaction.
1. Subject: Displays the subject added in the Subject line under "Add Message" of the sent contract.
2. Documents: Includes the file name of all documents that were attached and sent by the Sender in this RSign contract.
3. Document Hash: The digital fingerprint of the document and confirmation of the veracity of the documents.
4. Envelope ID: Also known as an envelope code. This is the unique identification code of the RSign envelope/contract. it is used to confirm the veracity of the contract and for customer support cases. the format is xxxxxxxx-xxxx-xxxx-xxxx or ENVxxxxxxxx-xxxx-xxxx-xxxx. The ENV is for reference only and can be ignored.
5. Sender: Displays the name of the person who created and sent this contract for signature. If this contract was sent via a static link it confirms the name of the account person who's RSign account generated the document.
6. Sent: Displays the date and time of when the contract was sent for signature.
a. If this document is accessed via a static link, the sent date will represent the moment the document was accessed and filled out via a static link.
7. Status: Displays the final completion status of the contract.
8. Status Date: Provides the date of when the final status of the document was updated.
9. Terms of Service: displays if the terms of Service (TOS) was accepted by the signer(s).
This section displays all people who received a signing request for this RSign document.
1. Name / Role: This column displays the friendly name of all users who received an email relating to this RSign document.
a. The name corresponds with the "Name" section under "Add Recipients" section in the SEND tab at "Section 1: Prepare."
2. Address: This column displays the email address of all users who received an email relating to this RSign document.
a. The email corresponds with the "Email" section under "Add Recipients" section in the SEND tab at "Section 1: Prepare."
3. Type: This column displays the type of receiver the recipient was.
a. The type corresponds with the "Type" section under the "Add Recipients" section in the SEND tab at Section 1: Prepare.
The exception to this rule is the Sender. The sender is listed in this section and is the RSign user who sent this document to the other users.
4. Sender: This column displays the RSign user who sent out the contract.
5. Signer: One or more people who were sent to fill out and/or sign a portion of this document/contract.
6. Prefill: The sender of this document when that person lists him or herself as a prefill. The sender filled out self-assigned fillable field controls on this RSign document before it was sent.
7. Cc: a recipient who is Cc'd receives a copy of the RSign contract to view but not to sign.
This displays an audit trail for the document. It displays the events from when the document was created and sent for signature until it is signed and fully completed.
The document events are ordered from first to last completed.
1. Name/Roles: Displays the name of the user/recipient who logged a specific activity in the corresponding row of the document event.
2. Email: Displays the email address of the user/recipient who logged a specific activity in the corresponding row of the document event.
3. IP Address: Displays the logged IP address of the user/recipient who logged a specific activity in the corresponding row of the document event.
4. Date: Displays the logged date and time the user/recipient logged a specific activity in the corresponding row of the document event.
5. Event: Displays the event that took place on this row.
Carbon Copy Events
and receive a signed and completed copy of the document but are not asked to sign the document or pursue any action.
1. Name/Role: The name of the user who was included as a CC for this document.
2. Email: The email address of the user who was included as a CC for this document.
3. Sent: the date and time that this document was sent to the CC recipient.
This section displays the name and signature of all of the signers.
1. Signer Name / Roles: Displays the name of a signer who was assigned to complete his or her portion of this document.
2. Signature: Displays the signature of the signer who was assigned to complete his or her portions of this document.
a. In some circumstances, there may be no name or signature if the Sender has configured this document to not require either of them.
Terms of Service:
Displays the written Terms of Service the Signer had to accept before filling out and providing a signature to this RSign document.
The Terms of Service corresponds to the popup titled "Terms of Service" the Signer had to read and accept before continuing to sign the document.
the terms of service will only appear if the setting
Finding the Signature Certificate on the Completed Document:
Document Signed/Final Document Email:
There are two ways the signature certificate may be attached to the completed document email.
1. If The Signature Certificate will be attached as at the end as extra pages to the completed RSign Contract/Document.
2. If is set to "N" the Signature Certificate will be included as a separate PDF attachment in the final "Document SIgned" or "Final Document" email.
If you, the Sender sent the RSign document for signature and want to view or download another copy of the Signature Certificate you can find it in the envelope corresponding to the specific RSign document in the MANAGE tab.
If you, the Signer, want to download a copy of the Signature Certificate you can, in the MANAGE tab.
1. When logged into RSign click the MANAGE tab.
2. Find the envelope you want to download the Signature Certificate from.
3. Click the expand button located in the furthest left column, the column will expand to show the envelope data.
4. In the left-hand column under Envelope Data there will be a column titled “Signature Certificate”.
5. Click the download icon next to the right of Signature Certificate.
6. You will be prompted to download the Signature Certificate, follow the prompts and save it. If you do not rename the signature certificate while saving, the title of the signature certificate will be the envelope code followed by “SigningCertificate” for example: 4905-FCEA-7977-EABD_SigningCertificate.pdf.
7. The Signature Certificate will be saved as a PDF and will be viewable as any normal PDF