As a Customer Admin you will have access to the STATS tab when logged into RSign. The STATS tab will allow you to view statistics and other information on RSign. You will be able to view information on the company as a whole or any employee listed under the company RSign account.

Information Panels

The information in the STATS tab is broken into 3 panels: Company/User, Document Status, Stats.

Company/User

1. Displays the company name and photo (if added) or displays the individual RSign user and photo.

Document Status

1. Tells the status of all documents either from the company or user entered. The panel is broken into four sections. Expiring Soon, Sent for Signature, Terminated, Completed.

a. Expiring Soon: displays the number and status of documents expiring in seven days or less. Clicking on this panel will bring you to the MANAGE tab where all documents that are expiring soon will be displayed and viewable.

b. Send for Signature: Displays the number of RSign envelopes/contracts/documents that have been sent for signature in the last 90 days but not yet signed. Clicking on this panel will bring you to the MANAGE tab where all documents that have been sent for signature but not signed will be displayed and viewable.

c. Terminated: Displays the number of RSign envelopes/contracts/documents that have been terminated in the last 90 days. Clicking on this panel will bring you to the MANAGE tab where all documents that have been sent terminated will be displayed and viewable.

d. Completed: Displays the number of RSign envelopes/contracts/documents that have been signed and completed in the last 90 days. Clicking on this panel will bring you to the MANAGE tab where all documents that have been completed will be displayed and viewable.

Stats

1. Displays recent stats of sent out RSign document.

a. Viewed: Displays the % of contracts that were viewed but not yet signed in the last 90 days.

b. Expired: Displays the % of expired contracts vs any sent out contracts in the last 90 days.

c. Signed: Displays the overall % of signed and completed contracts in the last 90 days.

d. Sent Documents: Displays the total number of sent contracts in the last 90 days.e. Signed Documents: Displays the total number of signed contracts in the last 90 days.

f. Pending Documents: Displays the total number of pending contracts in the last 90 days.

g. Time (hrs.) of Completion: Displays the average time it takes signers to complete a contract after it was sent out in the last 90 days.

Search Bar

If you wish to view the stats of an individual user within your company you can by entering his or her name or email address in the search box located below the user name you are logged in as.

1. Enter the name, part of the name or email address an RSign user who is under the account you are administering.

2. Wait for the popup to appear with the name/email of the user and click it or enter the full email address of the user.

3. Click Submit. 

4. You will be brought to a new stats page that will display the individual user profile photo, the status of documents and stats.

5. If you wish to return to the main company stats page, delete the username in the search box and click submit.

a. Alternatively, you can click the STATS tab.