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Messages sent using RSign services route through the RSign Cloud, for processing and delivery. In rare cases, a sender’s content filtering system may improperly flag an RSign registration, signature request or post-signing notification email as spam.
In these cases, it is recommended to whitelisting the RSign sending and receiving domains and/or IP addresses.
Whitelist Information
If whitelisting is required, please have the network administrator set the following domains and/or IPs as safe senders to ensure proper sender authorization for RSign messages.
Outbound from the RSign Cloud
The following domains and IPs should be whitelisted for RSign messages and receipts that are being improperly filtered, including RSign messages falsely flagged when sent to recipients inside the same company/domain.
Domains: RSign outbound sending domains.
r1.rpost.net
rpost.com
rpost.net
app.rsign.com
Outbound IPs: RSign IPs used for sending emails to senders and recipients.
18.194.112.42
52.28.232.174
52.29.113.231
52.29.207.240
52.57.170.116
52.58.131.9
52.58.136.115
54.215.254.223
Inbound IPs to the RSign Cloud
Inbound IPs: RSign IPs used for receiving emails and API calls from customers. If API calls are blocked, these IPs should be whitelisted.
52.28.232.174
52.28.241.216
52.29.207.240
52.29.244.65
Additional Information
All RSign signature requests, contracts, and other massagers are sent through the e-mail contracts@rpost.com with the friendly name being listed as the sender. To ensure all RSign emails reach the inbox correctly please make sure to label contracts@rpost.com as a priority email and, if necessary, use the filters in your email client to send directly to your inbox.