RSign users have the ability to cancel a transaction before it is signed, if necessary.
1. To do this, click on the Envelopes tab while logged into RSign.
2. Locate the envelope that is to be cancelled. Envelopes may only be cancelled if they have the status of Waiting for Signature in the Current Status.
3. Expand the envelope by clicking on the caret icon, click on the green envelope on the right and choose Cancel Transaction from the drop down menu.
4. A pop-up confirmation window will appear. Click on the green check box to confirm.
5. You will be taken back to the Envelopes tab , where the envelope will now have the status of Transaction Cancelled.