When an RSign document is signed and completed the Setting Attach signed pdf will determine how the Sender and Signer(s) receive the completed document. The documents can either be received through a link to where they are stored on a website for download or as a PDF attached to an email.

SETTINGS TAB – ADMIN SETTINGS

1. Option: Attach Signed PDF Option.
2. Default Settings: Controls how the Sender and Signer will receive the final signed and completed document.

a. Sender and Signer – Both Sender and Signer will receive a PDF copy of the signed and completed document with the “Document Signed” or “Final Document” email.
b. Sender Only – Once the RSign document is signed and completed the Sender will receive an email with a copy of the PDF of the completed document. The Signer(s) will receive a link to view and download the completed document within the web browser.
c. Retrieval Link - Once the RSign document is signed and completed the Sender and Signer(s) view and download the completed document within the web browser.

3. If “Store signed PDF” is set to “N”, Then the setting “Retrieval Link” in the setting, “Attach signed PDF option” will not take effect and will switch back to the setting Sender and Signer. This is because if “Store Signed PDF” is set to “N” then RPost will not save the document to company servers and thus will not be able to provide a link to access it. The document must be provided to the user by PDF at time of completion.

Receiving The Signed and Completed RSign Document

1. Sender and Signer: Both Sender and Signer(s) will receive a PDF copy of the signed and completed document with the “Document Signed” or “Final Document” email.

Signer Experience:

a. An exception to this rule is that if the document is over 20MB a PDF document will not be attached to the “Document Signed” email. The reason is that many email providers are not configured to accept attachments over 20MB.
i. In this case, the sender and all signers will receive instructions on how to download the document via RSign along with a link to access the document.

Sender Experience:

1. Sender Only: The Sender will receive a PDF copy of the signed and completed document with the “Document Signed” or “Final Document” email. The Signer will receive a link to view and download the document online.

Signer Experience:

The Signer receives a link to view the web browser.

When the Signer clicks the “View Document Link” he or she is taken to an RSign webpage that hosts the signed document. The user can choose to download the document here.

Sender Experience:

The Sender receives an email with the PDF attachment:

1. Retrieval Link - Once the RSign document is signed and completed the Sender and Signer will receive a link to view and download the completed document. view and download the completed document within the web browser

Signer Experience:

The Signer receives a link to view and download the document in the web browser but does not receive an attached PDF.

When the Signer clicks the “View Document Link” he or she is taken to a RSign webpage that hosts the signed document. The user can choose to download the document here.

Sender Experience:

When the Sender clicks the “View Document Link” he or she is taken to a RSign webpage that hosts the signed document. The user can choose to download the document here.