RSign users, such as yourself, can store and download the email body of the sent envelopes. The email body is accessed in the MANAGE tab under the envelope details section. If you would like to delete the body of the email you can by ensuring the setting Allow users to delete email body and then following the instructions below.

SETTINGS Tab

In the SETTINGS tab, under ADMIN SETTINGS, you have the option to enable or disable this feature and pre-set a default value.

1. Option: displays the setting Allow users to delete email body.

2. Default Settings: Controls if the setting is available in the MANAGE tab

a. N: (default) the ability to delete the email body is disabled in the manage tab.

b. Y: You can delete the email body within the manage tab.

i. Once the body of the email is deleted it cannot be recovered and will no longer saved within the manage tab or RSign. The text will still continue to exist in all emails/signature request sent with the email body text.

Deleting the Email Body Text:

The setting Store Email body, when enabled, provides the RSign user an option to (a) download the email body added while sending the envelope, and (b), delete it from the RSign platform.

To delete the email body, click the MANAGE tab, expand the envelope by clicking the  icon to expand the envelope. Next, click the x icon in front of the label Email Body.