A Track & Prove email can be sent with two options; Marked as a Registered Email™ message or Unmarked, depending on how you wish the email to appear to the recipient.

Marked as a Registered EmailIf the option Marked as a Registered Email™ message is selected, the email contains banners and markings indicating the message is sent with high importance. To send with banners and markings do the following.

Select the option Marked as a Registered Email™ message on the RMail App.

Recipient View

Emails sent with the option Marked as a Registered Email™ message include the following:

1. The word, “Registered:” in the subject so the email stands out in the recipient’s mailbox.
2. A “Registered Email” banner at the top of the email to highlight the email’s importance.
3. If the recipient uses the Microsoft Outlook mail client (or other), an Outlook “Read Receipt” request may appear, depending on the recipient’s mail settings.
   1. If Yes is selected, RMail records and documents this information on the Registered Receipt email.
   2. If No is selected, the Registered Receipt email will not contain this type of opening indication.

Sample shown Marked as a Registered Email™ message

Unmarked

Emails sent using the option Unmarked appear in the recipient’s mailbox identical to a standard email.

If the option Unmarked is selected, no Registered Email banners of notifications will appear on the email. To send without banners or notifications do the following.

Select the option Unmarked on the RMail App.

Recipient View

Emails sent as a unmarked have no banner or markings:

1. The word, “Registered:” is not placed in the subject.
2. There is no banner or RMail markings.
3. If the recipient opens the RMail message inside Microsoft Outlook, no Outlook “Read Receipt” request appears.

Sample Unmarked Registered Email™ Message

Service Compatibility