The RMail App for Outlook desktop requires a one-time registration after the App is downloaded and installed (see screenshots below).
- Within Outlook: Go to FILE > RMail Options.
- Click on “RMail Account” in the RPost Options window
- Verify that the email address is correct.
If you have not yet registered your new RPost button you need to do so now.
- Click “Resend Activation Link” ** which will send you an activation email
- Go to your inbox and click on the registration activation link
- This should open a webpage that confirms the activation.
** NOTE: If the “Resend Activation Link” is grayed out, stop these steps and move onto
How to set your password with the RMail for Outlook Button
Otherwise, proceed to the steps below.
Once Outlook is re-opened after installation, the user must click on the activation link in the RMail Activation Email sent from support@rpost.com.
Registration for the RMail service is required for the following reasons:
- The RMail App for Outlook used a token to verify the identity of the sender. This is used for added security to confirm the sender’s identity.
- The LargeMail, Large File Transfer service, uses an asynchronous web services connection to securely upload the to the RMail Cloud. The one-time log-in is required to confirm the identity of the sender using this feature.
- The back-end RPortal settings page requires a username and password so users may log in and view their usage and settings.