Proof of opening an Email – Help Center

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Login to submit a support ticket ** Important** This support account is separate from your RMail or RSign service account

New users must create a support account and sign in before submitting a ticket ** Important** This support account is separate from your RMail or RSign service account

While there is no physical or electronic mail service able to report if a letter or email has been opened 100% without any recipient action, the RMail service uses a variety of patented and non-patented methods to determine and report the level of delivery of an email with open tracking. This information is reported in the “Delivery Status” section of the Registered Receipt email.

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