The Days Before Expiration Reminder setting provides the ability to specify the number of days before sending a reminder prior to the document expiring.
This setting is available under both, the COMPANY and PERSONAL tabs. If you do not see the options described in this article and wish to add them, please contact your RPost Customer Success or Sales representative to enable them.
1. Click on the SETTINGS > Sending.
2. Scroll down the Option column and select Days Before Expiration Reminder to manage the setting.
3. Enter a number and select either “Days” or “Weeks” in the drop-down menu to specify the time before the expiration reminder.
Note: RSign sends pending reminder emails only for envelopes whose status is ‘Waiting for Signature’. RSign does not send reminders for envelopes that are ‘Incomplete & Expired’, ‘Terminated’, and in ‘Transaction Cancelled’ status.