• Standard Tags
• Custom Tags
• Tag Settings

To learn how to create a new document using tags please jump to the following article Creating a Document using Tags in RMail

Standard Tags

The E-Sign Tags – a unique feature in the RMail system allows the sender to include a set of predefined placeholders in a word document to be mapped with the inputs provided by the signer whilst signing a document through E-Sign. This allows the sender to receive an RMail contract document with the values embedded in the final PDF. The signers can enter their information such as Name, Date, Title (optional), and Signature printed at the required location within the contract using the form field tags.

IMPORTANT: The “X” in the Tag denotes the signer’s order of signing.

Example: If there are two signers to the document, the tags used within the document would be: <<Signature1>> and <<Signature2>>. The signer who signs first (the first recipient included in the “To:” field of the email) will have their signature printed at the location <<Signature1>>.

Custom Tags

Tag Structure

The new tags compose of various sections/fields separated by a Comma “,” included between Angular Brackets “<< >>”

Tag Fields

There are multiple ways you can define tags in a word document using the following tag fields.

1. Order
2. Label
3. Field Type
4. Signer Order
5. Optional Field Indicator

1. Order

A numeric value that indicates the order in which the fields are displayed to the signer on the “document signature page”, from top to bottom.

Possible values: natural numbers (1,2,3, etc.)

2. Label

A string value will be displayed as the label of the form field to be completed by the signer. To allow for commas as part of the string, a label should in between double quotation marks “”. If empty quotation marks are provided (or if the tag has two consecutive comma delimitators), the label of the field will be left blank.

Possible values: any character in any language, with a maximum length of 25 characters.

3. Field Type + Length

Nature of the field, which will also be useful to validate the values entered.

Possible values: N = numeric, AN = alphanumeric, D = date, TS = timestamp, C = Checkbox, S = signature + Length (Length only relevant for N and AN field types)

The following shows examples of the different field types you can use in the Word document.

Note: 

It is mandatory to specify the length of Numeric (N) and Alpha-Numeric (AN) fields when creating a tag.

Example: AN20 denotes an alphanumeric tag that has a provision for the signer to enter a maximum of 20 characters.

• IMPORTANT: Numeric field type (N) only allows positive numbers. The signer cannot enter non-numeric characters in Numeric Fields. No additional input is allowed after the maximum length is reached. ^[y][z]

4. Signer Order

This field will be used to identify which tag belongs to which signer, listed sequentially in the “To:” field.

Possible values: natural numbers (1,2,3, etc.)

IMPORTANT:

• This field should be used if there is more than one signer for the document which is specified in the “To” field of an email message.
• The Signer Order field value corresponds with the order in which recipients are displayed in the “To” field.
• Signer Order should consist of only a positive numeric value.

5. Optional Field Indicator

By default, it is mandatory for the signer to provide inputs for all tag fields in a word document. This is indicated in the Web User Interface with a red Asterisk (*) appended to the field label.

However, the sender can make an input field optional by adding an “O” or leaving the Optional field blank.

Nomenclature: <<[ORDER], [LABEL], [FIELD_TYPE + LENGTH], [SIGNER_ORDER], [OPTIONAL]>>

Examples

• <<1,”Company Name”, AN20,1>> Required, alphanumeric field with a maximum of 20 characters for signer 1, displayed on top of other fields.
• <<2,”Date of birth”, D,2, O>> Optional Date field for signer 2, displayed in 2^nd place from top to bottom.
• <<3, S,1>> Required signature field for signer 1, displayed in 3^rd place from top to bottom, with no additional label.

Tag Formatting

The Color, Font, and Font Size of each tag is defined by the tag’s own Color, Font, and Font Size. You can view this after the document is signed and the values are mapped into the document.

Example:

Custom Tag Example:

The following tag denotes Custom Tag in detail:

Tag Settings

Perform the following steps to configure tags for RMail:

1. Contact an RPost Representative to provision your RMail account
2. To use RMail Tags with an Outlook Desktop plugin, log-in to your company’s RPortal account and verify the following settings under your Company Account.

Company Accounts > Settings > Electronic Signatures > Document Annotation > Set by App

To review Custom Tags in greater detail, please jump to the following article Creating a Document using Tags in RMail.