Perform the following steps to create your own decryption password when receiving a request for signature using R-Mail E-Sign. Approximate time to read 3:30 minutes.
At Sender’s End
- Open Microsoft Outlook
- Compose a New Email
- Add recipient(s), subject, body of email and attach the document(s) requiring signature
Note: The recipients’ email address must be different from the sender
- Click the Send Registered button
Note: The recipients’ email address must be different from the sender
- In the RMail – Sending Options pop-up: select Encrypt and Message Level options. Fill in decryption password or leave blank to generate random password.
Note: If the “Email password” option is selected, the recipient will receive the password
- Select E-Sign and E-Paper options and click Send to send the document for signature
At Recipient’s End
- Open the corresponding email requiring E-Sign
- Click on the link to set your own decryption password for future encrypted Registered Email messages
- In the Change Password window, confirm email address, enter new password, confirm password, and click CHANGE PASSWORD
- A confirmation email will be sent to the recipient notifying the new password confirmation
Note: If an incorrect password is entered, it displays a message “ Password does not match” in red color
- The recipient can now sign the document using the permanent decryption password setup at Step #4
- If the recipients do not remember their permanent decryption password, it can be retrieved by clicking on the link to retrieve the decryption password