RMail Protect-the-Thread is a set of features and functionalities that empower email senders to protect their content for the future life of the thread, regardless of whether the email is forwarded, or recipients mistakenly reply to all.

The features that are part of RMail Protect-the-Thread are RMail Redact and Double Blind CC. This article focuses on Double Blind CC. To learn more about RMail Redact, click on this link.

To learn about how to enable RMail Protect-the-Thread and its pricing, contact your RPost Sales or Customer Success representative.

Using Double Blind CC

The Double Blind CC feature can be enabled company-wide or for specific users. Once enabled, this feature automatically removes the recipients in the To and CC fields for blind carbon copied (BCC) recipients or for both CC and BCC recipients when the RMail Redact feature is used, depending on how the setting is configured in RPortal. This way, senders can have peace of mind that BCC or both CC and BCC recipients cannot mistakenly reply to all, exposing that they were copied

To determine where the text to redact should begin and end, use the caret symbol (^), like in the example below.

Once the email is ready to be sent, click on the Send Registered button: the Sending Options panel will be displayed. This feature is compatible with all RMail features in the sending options panel. Select RMail features as desired and click on the Send button.

In the example below, the Track & Prove marked option is selected.

In the email the BCC or both CC and BCC recipients receive, the To and CC recipients will be replaced with the sender’s email address to prevent them from replying to all, depending on how the setting is configured in the RPortal. Those To and CC recipients will be added to a text file named “Sent-To-Redacted-Addresses.txt” and attached to the email the BCC or CC and BCC recipients receive.

The attached Sent-To-Redacted-Addresses file consists of two main elements:
- An introductory and configurable paragraph
- The redacted To and CC recipients addresses